Frequently Asked Questions

BUSTA is an AI-powered brand design studio with brand memory that helps you create professional packaging designs in minutes. Using advanced AI technology, you can generate hero designs, create product variants, and visualize your products on retail shelves.

Click "Start Designing" on the homepage, sign up for a free trial, and follow the guided wizard to input your brand details. The AI will generate professional designs based on your specifications.

Yes! New users get 2 free design projects over 14 days. No credit card required. This allows you to fully experience BUSTA's capabilities before committing to a paid plan.

We offer flexible options: Free Trial (2 projects with watermark), Single Project ($8 one-time), Personal ($29/mo or $20/mo annually for up to 10 projects), and Pro ($59/mo or $50/mo annually for up to 25 projects). All designs are 2K resolution. Upgrade to 4K Hi-Res download for just $2.

Each project includes a hero design with unlimited refinements, up to 10 product variants, shelf display imagery, and range photography. All images are provided in high resolution.

Yes, you can cancel anytime. Your access will continue until the end of your billing period. Unused credits do not roll over.

Most designs are generated within 3 minutes. Complex designs with multiple variants may take slightly longer.

Yes! Use the "Refine" feature to describe specific changes you want. The AI will modify your design while maintaining consistency with the original.

Designs are provided in PNG format at 2K resolution (~2048px). Upgrade to 4K Hi-Res for $2 per project. Download individual images or all designs at once.

For $250, our expert team will create your packaging design using BUSTA. You provide the brief, we handle everything else. Includes hero design, up to 5 variants, and shelf/range imagery.

We deliver within 48 hours of receiving your payment and approved brief. Two rounds of revisions are included.

The fee is non-refundable once work begins. Refunds may be issued at our discretion if work has not yet started.

Yes, designs created with BUSTA are licensed to you for commercial use. You're responsible for ensuring your use doesn't infringe on third-party rights.

BUSTA works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for optimal performance.

Yes, we use industry-standard encryption and security practices. Your designs and personal information are stored securely and never shared with third parties.